FAQ's

WHERE ARE YOU LOCATED?

We're proudly designed and located in the USA! We ship all orders from our warehouse in Central Florida.

30 NIGHT TRIAL

We have a 30 night return policy on all products sitewide! If you aren't satisfied after 30 nights, submit a return and get a full refund.

SHIPPING INFO

We ship FREE to the continental US, 3-5 days from our Central Florida warehouse via USPS, UPS, and FedEx.

Orders are processed Mon-Saturday and typically ship within 24-48 hours. Once shipped, you will be provided a tracking number via email, and your order will arrive within 3-5 days.

Alaska, Hawaii, and International orders, there will be a shipping charge calculated at checkout, and orders will take 7-12 days to arrive.

HOW DOES THE PILLOW WORK?

Our pillow is ergonomically designed and contoured to provide the optimal head/neck support and a healthy sleep posture.

The core is made of premium grade rebound memory foam, which makes it ultra soft, and conforms to your natural body alignment.

HEALTHIER SLEEP

Sleep is VITAL to our overall health, and our mission as a company is to design products that help people get a deeper, healthier sleep.

Our ergonomic pillow is designed to support your natural alignment, leading to less pain, and a better sleep quality.

QUALITY MATERIALS

We use only the HIGHEST quality materials for all of our products.

Our pillow is made from ultra premium RAW BASF Memory Foam.

Our silk mask and pillowcase are made from 100% Pure 22 momme Mullberry Silk.

OEKO-TEX Certified!

WASHING & CARE

Our pillow itself is NOT machine washable, it is memory foam, so exposing it to water would compromise the pillow.

The outer case zips off, and that IS machine washable! We recommend using a cold, delicate cycle, and air drying to get the best results.

Our silk mask and pillowcase ARE machine washable. We recommend using a cold, delicate cycle, and air drying for best results.

CHEMICAL SMELL?

No! Our pillow has no toxic, nauseating chemical smell.

During production, we use premium quality materials, and air out our pillows before boxing them which eliminates the smell!

When you receive your pillow, open it up and let it fully fluff up and air out for about an hour, then you're ready to use it!

BACK SLEEPERS?

Our pillow is contoured in the middle, and features a premium memory foam core. It cradles your head and neck optimally, making it EXCELLENT for back sleeping.

SIDE SLEEPERS?

The sides of our pillow are elevated, and the memory foam core is designed to form TO YOU. So when you turn on your side, your head/neck are supported and kept in natural alignment, making it GREAT for side sleeping!

STOMACH SLEEPERS?

We made our pillow to be comfortable for EVERYONE! The memory foam core is extremely soft and supportive for any position you sleep in.

ORDER TRACKING

After you place your order, it will typically take about 1-2 days for processing.

Once shipped, you will receive a tracking link via email. You can click that link directly, or input the tracking number on our tracking page.

If it has been more than 72 hours and you have not received your tracking number, contact support to resolve the issue!

CONTACT SUPPORT

More questions? Our support team is available 24/7 to assist you! Use the chat bubble on the bottom of your screen, or send a message through the contact page to get in touch.

Contact Support